1. Overview
Car warranty robocalls violate multiple laws. They usually start with a recorded message that says something about your vehicle’s manufacturer’s warranty.
The message might say that they’ve sent you several notices in the mail. They say you haven’t extended your warranty past the factory cutoff, and they’re going to close your file soon if you don’t respond. And, you should press a number if you’re interested in renewing your warranty, or press a different number if you want to be removed from the list. This is an illegal robocall and likely a scam.
The companies behind this type of robocall are not with your car dealer or manufacturer, and the “extended warranty” they’re trying to sell you is actually a service contract that often sells for hundreds or thousands of dollars. If you buy it, you may find that the contract doesn’t actually cover any problems you have with your car because of the restrictions in the fine print.
If you receive one of these calls, it’s best to hang up and not engage with the company that reaches you with an illegal call. You can also consider using an app or device to block unwanted calls. If you want to report the robocall, visit DoNotCall.gov.
2. Compensation
Our office has secured more than $100,000 in settlements for unlawful car warranty robocalls.
If you ordered the policy or can establish what company made or authorized the call, we can file a claim. Many cases are handled on a contingency basis meaning no payment is needed.*
* While we handle many claims on a contingency basis, no guarantee is made of a particular result. We evaluate each claim individually, and arrangements may vary – these will be set forth in a written agreement. We are happy to discuss our procedures and welcome any questions you may have.