Federal Communications Commission (F.C.C.)Declaratory RulingIN THE MATTER OF IMPLICATIONS OF ARTIFICIAL INTELLIGENCE TECHNOLOGIES ON PROTECTING CONSUMERS FROM UNWANTED ROBOCALLS AND ROBOTEXTSCG Docket No. 23-362FCC 24-17Released: February 8, 2024Adopted: February 2, 2024*1 By the Commission: Chairwoman Rosenworcel and Commissioners Starks and Gomez issuing separate statements. I. INTRODUCTION As artificial intelligence (AI) technologies emerge that affect the... Continue Reading →
Home warranty Telemarketing Solicitations and Deceptive trade
Home Warranty Class Actions: Class actions have been filed against various telemarketers including home warranty companies. The claims allege deception, mistreatment of benefits, and solicitations violating the federal Do Not Call Law and state statutes and regulations. Settlement: If you have been a victim of do not call violation or deceptive marketing practices, you may... Continue Reading →
Car Warranty Robocalls
1. Overview Car warranty robocalls violate multiple laws. They usually start with a recorded message that says something about your vehicle’s manufacturer’s warranty. The message might say that they’ve sent you several notices in the mail. They say you haven’t extended your warranty past the factory cutoff, and they’re going to close your file soon... Continue Reading →
False Credit Card Approvals
We handle claims that a consumer was told he was approved for credit and then was later denied. The Federal Trade Commission is ordering Credit Karma to pay its users $3 million after pushing false preapproved credit cards on consumers and harming their credit scores. Nearly one-third of users who applied for credit cards labeled as preapproved… Continue Reading →
Car Warranty Robocalls
Auto warranty robocalls are deceptions that claim your car insurance or warranty is about to expire and try to sell you a costly extension or reinstatement.. They often use your real information to sound legitimate and seek your personal or financial information They are the top call complaint filed by consumers to the FCC for... Continue Reading →