LAWS & REGULATIONS
Telephone Consumer Protection Act (TCPA)
The TCPA punishes those who make unsolicited phone calls to people on the Do Not Call List. The Act also prohibits telemarketers from using automatic dialing systems and prerecorded voices messages to call you without your prior consent.
Here are some typical violations:
- “Robocalls” on your cell phone without consenting to receive such calls. Robocalls are made using equipment or software that dials phone numbers without human intervention. Signs of robocalls include prerecorded or artificial voices, calls that result in hang-ups, or long periods of silence before a live person comes on the line;
- Calls on your residential landline that used an artificial or prerecorded voice, and you did not provide written consent to receive such calls;
- Telephone solicitations despite being enrolled in the national do-not-call registry and without consenting to receive such calls;