The Federal Communications Commission (FCC) recently dealt a significant blow to an international network of companies engaged in a massive auto warranty scam robocalling operation. This complex scheme involved placing more than five billion robocalls to over 500 million phone numbers in just three months. Violating federal statutes, FCC regulations, and spoofing laws, the scammers... Continue Reading →
Better Business Bureau (BBB) advises consumers to use caution when doing business with Safeguard Auto Direct, a vehicle service contract company located in Saint Peters, Missouri. Consumers reported to BBB that the company failed to cancel contracts in a timely manner, did not issue refunds, used misleading advertising, and provided poor customer service. Safeguard Auto… Continue Reading →
Car warranty robocalls violate a number of laws. The Do Not Call List prohibits calls to cellphone or people on the do not call list.
The ProblemCar companies have been soliciting consumers on cellphones and elsewhere. The calls violate the do not call list and frequently make deceptive promises about cost and coverage. “I’m not sure which is worse, the abusive telemarketing tactics of these companies, or the way they try to deceive people once they get them on the... Continue Reading →